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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank, easy to setup and manage via the app.

Great bank, easy to setup and manage via the app. Love the cash back option Reviewed on: 12th April 2024

Great service

Great interest rates and incentive to save. App is really easy to use. Reviewed on: 12th April 2024

Excellent bank with an easy to use app.

Excellent bank with an easy to use app. If you need to get hold away, Customer Service agent, it’s very easy. Reviewed on: 12th April 2024

Chase is the best bank in the market

Chase is a good bank I don’t have any issue getting payment and transfer money, and the good thing about it every pound you spend you get rewards for it, I’m happy with that no complain about it. Reviewed on: 12th April 2024

I've utilised all their products, from the current a...

I've utilised all their products, from the current account to Nutmeg. All simple to use and offer a good experience. Reviewed on: 12th April 2024

Nice and simple to use with clear messaging.

Nice and simple to use with clear messaging. Notifications are useful when transferring or spending money. Reviewed on: 12th April 2024

The Noun of Excellent Service

User experience is unique and customer care is excellent. Reviewed on: 12th April 2024

excellent - very easy to use and quick response time...

excellent - very easy to use and quick response time for any query Reviewed on: 12th April 2024

Hassle free banking.

Hassle free banking. Good service and cash back as well Reviewed on: 12th April 2024

Really generous interest rate, 1% cashback on purcha...

Really generous interest rate, 1% cashback on purchases, and good concepts such as Save The Change Reviewed on: 12th April 2024

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