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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Always happy to help.

Always happy to help. Customer service is excellent. Always go above beyond Reviewed on: 12th April 2024

great cash back and round up features for saving money.

great cash back and round up features for saving money. Reviewed on: 12th April 2024

Best bank

Great bank made the switch and wouldn’t go back to any other bank Reviewed on: 12th April 2024

Great bank, easy to setup and manage via the app.

Great bank, easy to setup and manage via the app. Love the cash back option Reviewed on: 12th April 2024

Great service

Great interest rates and incentive to save. App is really easy to use. Reviewed on: 12th April 2024

Excellent bank with an easy to use app.

Excellent bank with an easy to use app. If you need to get hold away, Customer Service agent, it’s very easy. Reviewed on: 12th April 2024

Chase is the best bank in the market

Chase is a good bank I don’t have any issue getting payment and transfer money, and the good thing about it every pound you spend you get rewards for it, I’m happy with that no complain about it. Reviewed on: 12th April 2024

I've utilised all their products, from the current a...

I've utilised all their products, from the current account to Nutmeg. All simple to use and offer a good experience. Reviewed on: 12th April 2024

Nice and simple to use with clear messaging.

Nice and simple to use with clear messaging. Notifications are useful when transferring or spending money. Reviewed on: 12th April 2024

The Noun of Excellent Service

User experience is unique and customer care is excellent. Reviewed on: 12th April 2024

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