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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Extremely pleased with my experience of Chase.

Extremely pleased with my experience of Chase. Reviewed on: 12th April 2024

Good experience so far, cash back offer has been use...

Good experience so far, cash back offer has been useful. Reviewed on: 12th April 2024

Best current accout I have

Best current accout I have. Highest interest rate and graceful cashback deserve a vote. Reviewed on: 12th April 2024

The Perfect Online Banking Experience

Whenever I have a query of any kind I can can get instant help; the interest rate and reward systems are superb - it’s been the perfect experience / just love dealing with Chase Bank! Reviewed on: 12th April 2024

It was very easy to open a new account.

It was very easy to open a new account. The interactive help line is very useful. Reviewed on: 12th April 2024

Great online banking app

Very easy to set up and use. Love it. Reviewed on: 12th April 2024

Perfect in every sense

Perfect in every sense, excellent customer support, fantastic app, I just can’t find anything negative to say about Chase! Reviewed on: 12th April 2024

Great Features

Really like the top up and cash back features plus the direct exchange abroad saves so much hassle! Reviewed on: 12th April 2024

Best, user-friendly no-nonsense bank

Easy to navigate the front page of the app. The account is easy to open with the debit card available online instantly. The app is no-nonsense with all the information in the front page. Good customer service too. Reviewed on: 12th April 2024

Easy to use simple .

Easy to use simple .easy to join up, and quick delivery on card. Reviewed on: 12th April 2024

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