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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use Good bye old bank.

Easy to set up, easy to use and security is great. Will be moving everything over from boring old bank. Reviewed on: 12th April 2024

Easy to use.

Easy to use. I’ve had no issue since opening an account. Very straight forward. Reviewed on: 12th April 2024

It’s easy, safe and the service is outstanding

It’s easy, safe (no numbers on the card) the service is excellent. There’s cash back, they round up what you spend to the nearest pound and give it back to you. I’ve banked with a well known UK high street bank for over 40 years and now my preferred Bank is Chase. Reviewed on: 12th April 2024

Amazing service.

Amazing service. Excellent use around the world with no problems. Reviewed on: 12th April 2024

I love the ease of use of the App .

I love the ease of use of the App . Great idea with the pots - you can move money very easily and great interest rates Reviewed on: 12th April 2024

Have had a great customer experience with Chase all...

Have had a great customer experience with Chase all round Reviewed on: 12th April 2024

Brilliant bank with amazing services

A family member encouraged me to try banking with Chase. Initially, I was only planning on keeping a fraction of my savings in my account, however Chase has exceeded my expectations by a milestone, and now it’s become my main bank. I haven’t had a single issue with them so far. The rates are exceptional, the user interface of the mobile banking app is very easy to get around, and customer service are hugely helpful. It is so easy to set up accounts and manage your spendings, i’m loving Chase so far. Reviewed on: 12th April 2024

An absolute speedy service when I have raised issues.

An absolute speedy service when I have raised issues. Amazing that it works seamlessly abroad and the fact that I can get cashback is amazing Reviewed on: 12th April 2024

One of the best bank according to my experience.

One of the best bank according to my experience. Reviewed on: 12th April 2024

A great way of banking!

A great way of banking! Easy to use with excellent benefits such as oversees exchange rates Reviewed on: 12th April 2024

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