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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great Features

Really like the top up and cash back features plus the direct exchange abroad saves so much hassle! Reviewed on: 12th April 2024

Best, user-friendly no-nonsense bank

Easy to navigate the front page of the app. The account is easy to open with the debit card available online instantly. The app is no-nonsense with all the information in the front page. Good customer service too. Reviewed on: 12th April 2024

Easy to use simple .

Easy to use simple .easy to join up, and quick delivery on card. Reviewed on: 12th April 2024

Chase are Ace

Chase offer a percentage earning on all purchases and a competitive rate on saving. The ease of the app is excellent and I am able to carry out all transaction myself and not rely on them to do certain things Reviewed on: 12th April 2024

Chase Current Account

Easy to open an account and rewards as well. Great Reviewed on: 12th April 2024

Top rate

From the moment I opened the account the service has been top rate.from the customer care service to the use of the app and use of my card abroad Reviewed on: 12th April 2024

Easy-peasy

The banking app is looking contemporary. It is very easy to use. Brilliant idea for round-up and cashback offers. You can save even more just with spending your money. Always can rely on it, 24/7. Never disappointed me. Reviewed on: 12th April 2024

Easy to get help

Whenever I have needed help it has been easy and quick to get in contact. I always speak to polite, professional, knowledgeable people which makes it easy to achieve what I need. Reviewed on: 12th April 2024

Very easy to use, excellent while travelling in the...

Very easy to use, excellent while travelling in the USA for 10 weeks. Great to have multiple accounts, I have a separate account for my Mum for when I do her shopping and switching between the two is quick and simple. Reviewed on: 12th April 2024

Great customer service

Opened a current account and a saver account, it was so easy, the banking app is so easy to use, Chase keeps me upto date with all transactions. Reviewed on: 12th April 2024

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