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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase are Ace

Chase offer a percentage earning on all purchases and a competitive rate on saving. The ease of the app is excellent and I am able to carry out all transaction myself and not rely on them to do certain things Reviewed on: 12th April 2024

Chase Current Account

Easy to open an account and rewards as well. Great Reviewed on: 12th April 2024

Top rate

From the moment I opened the account the service has been top rate.from the customer care service to the use of the app and use of my card abroad Reviewed on: 12th April 2024

Easy-peasy

The banking app is looking contemporary. It is very easy to use. Brilliant idea for round-up and cashback offers. You can save even more just with spending your money. Always can rely on it, 24/7. Never disappointed me. Reviewed on: 12th April 2024

Easy to get help

Whenever I have needed help it has been easy and quick to get in contact. I always speak to polite, professional, knowledgeable people which makes it easy to achieve what I need. Reviewed on: 12th April 2024

Very easy to use, excellent while travelling in the...

Very easy to use, excellent while travelling in the USA for 10 weeks. Great to have multiple accounts, I have a separate account for my Mum for when I do her shopping and switching between the two is quick and simple. Reviewed on: 12th April 2024

Great customer service

Opened a current account and a saver account, it was so easy, the banking app is so easy to use, Chase keeps me upto date with all transactions. Reviewed on: 12th April 2024

Easy to use Good bye old bank.

Easy to set up, easy to use and security is great. Will be moving everything over from boring old bank. Reviewed on: 12th April 2024

Easy to use.

Easy to use. I’ve had no issue since opening an account. Very straight forward. Reviewed on: 12th April 2024

It’s easy, safe and the service is outstanding

It’s easy, safe (no numbers on the card) the service is excellent. There’s cash back, they round up what you spend to the nearest pound and give it back to you. I’ve banked with a well known UK high street bank for over 40 years and now my preferred Bank is Chase. Reviewed on: 12th April 2024

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