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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent and Proficient

Have only had the account a few months and so far it has been hassle free and gives me all the information I need to know the account is in safe hands. Reviewed on: 12th April 2024

cash back offer is brilliant and excellent customer...

cash back offer is brilliant and excellent customer service Reviewed on: 12th April 2024

Easy and with rewards

It was very easy when I was on holiday with no charges and interest earned on my spending Reviewed on: 12th April 2024

Excellent service and so far a faultless experience...

Excellent service and so far a faultless experience especially when using in the States Reviewed on: 12th April 2024

Easy to set up, very easy to use,it feels very secure.

Easy to set up, very easy to use,it feels very secure. Brilliant when travelling getting the best exchange rate. Reviewed on: 12th April 2024

Excellent customer service

Excellent customer service and when I needed support they were first class Reviewed on: 12th April 2024

Just no complaints does what it says on the tin, no...

Just no complaints does what it says on the tin, no fuss Reviewed on: 12th April 2024

Simply what you need

It is easy to see how much you are spending, and I Iike earning cashback on my spend Reviewed on: 12th April 2024

The cashback is an excellent feature.

The cashback is an excellent feature. The saving and investing rates and services have good rates of interest. The app is very easy to use. I plan to also use the nutmeg related investment app in the near future Reviewed on: 12th April 2024

Great value for money account!

For every £ you spend, you get some pennies back into your account! It's just amazing. I love it. Reviewed on: 12th April 2024

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