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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Hassle and stress free.

Hassle and stress free. Great app to use making it all very easy. Reviewed on: 12th April 2024

Very convenient to use it .

Very convenient to use it . And the customer service is great Reviewed on: 12th April 2024

Smooth banking and easy to access customer support.

Smooth banking and easy to access customer support. Good for international travel as a business person. Reviewed on: 12th April 2024

I have been with Chase for nearly a year.

I have been with Chase for nearly a year. I find there services brilliant. When you go abroad, you do not need to worry in Europe as I am able to use without charges. They have simple tools, such as round-up when spending which goes into savings so you are always "accidentally" saving. Reviewed on: 12th April 2024

Fantastic helpful and so easy, love the savings too.

Fantastic helpful and so easy, love the savings too. Reviewed on: 12th April 2024

The customer service at the chase bank are amazing

The customer service at the chase bank have been amazing! I was in a fraudulent incident last year they help me sort the issue out and provided me with more information on how to stay safe online. They also refund me the money as well which I was grateful for! Reviewed on: 12th April 2024

Name of Account

I have trouble maintaining the account with the correct name. Reviewed on: 12th April 2024

Easy to use app even for a non tech person...

Easy to use app even for a non tech person Reviewed on: 12th April 2024

Chase Bank Excellent

I found that chase bank is excellent, great customer service, very polite, I haven't found anything negative about chase bank yet Reviewed on: 12th April 2024

Was a little unsure about joining Chase Bank

Was a little unsure about joining Chase Bank but after my initial doubt's i can only say they have been excellent, keeping me up to date with my new account and when i use the app it all works perfectly. Lot's of great info and product's for the saver or investor ! Reviewed on: 12th April 2024

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