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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The online banking is so simple to use and so easy t...

The online banking is so simple to use and so easy to communicate with customers service Reviewed on: 12th April 2024

Excellent service and exchange rates abroad

Excellent service and exchange rates abroad Reviewed on: 12th April 2024

The best bit is cash back

The cash back really helps, it makes me not want to spend on any other card so I don’t miss out. Reviewed on: 12th April 2024

Change of personal details

I recently got married and wanted to change my details. Was done fast and efficiently over the phone couldn’t of asked for better customer service. Reviewed on: 12th April 2024

Review of Current Account

I have had a good time using chase bank as my main current account for a year. I just wish that the balance would update automatically sometimes I have to refresh the app Reviewed on: 12th April 2024

very easy to use app, simple and clear.

very easy to use app, simple and clear. good value for money - 1% cashback on purchases for year 1, good round up account interest. great saver account options too. customer service good. only downfall is that it doesnt link with some budgeting apps, e.g. YNAB. Reviewed on: 12th April 2024

Offer cash rebate with least monthly deposit require...

Offer cash rebate with least monthly deposit requirement. Reviewed on: 12th April 2024

No problems whatsoever, easy to use app and interest...

No problems whatsoever, easy to use app and interest too! Reviewed on: 12th April 2024

Fabulous current account

Quickly updated balance after every transactions cash back on spending & a really secure card with no bank details Reviewed on: 12th April 2024

Great Bank

Easy to use, Great App, Great Intrest Rates & Rewards Reviewed on: 12th April 2024

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