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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great value for money when using bank card abroad.

Great value for money when using bank card abroad. Seamless use of the app. Reviewed on: 12th April 2024

Very good customer service plus value for money

Very good customer service plus value for money Reviewed on: 12th April 2024

They been easy to deal with thus far.

They been easy to deal with thus far. Reviewed on: 12th April 2024

Online banking experience is excellent.

Online banking experience is excellent. Reviewed on: 12th April 2024

My opinion

Absolutely fantastic service always thank you Reviewed on: 12th April 2024

Excellent customer service, always there when I need...

Excellent customer service, always there when I need them. Extremely helpful and courteous . Couldn't recommend highly enough. Reviewed on: 12th April 2024

Chase is excellent

Excellent no problems at all, easy to use,love it Reviewed on: 12th April 2024

Wonderful service.

Wonderful service. Easy to use, great rates and perks. Far and away the best. Reviewed on: 12th April 2024

Very easy to set sccount up and always kept in the l...

Very easy to set sccount up and always kept in the loop. Reviewed on: 12th April 2024

It’s been the best so far having to do all my bankin...

It’s been the best so far having to do all my banking stuff at a glance Reviewed on: 12th April 2024

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