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Chase Bank: Current account reviews

4.94
Based on 48,899 reviews, last reviewed 13th Mar 2026
444900% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026
Cass XuXin's avatar
Cass XuXin

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

cash back was good but now has changed

4
cash back was good but now has changed Reviewed on: 15th February 2024

Excellent customer service

5
The response to queries is quick and efficient Reviewed on: 14th February 2026

Easy to open and use.

5
Easy to open and use. Contact via the app is easy and staff are very helpful. Reviewed on: 14th February 2026

Never really had to deal with customer service.

5
Never really had to deal with customer service. Reviewed on: 14th February 2026

Easy to operate.

5
Easy to operate. Good customer service. Reviewed on: 14th February 2026

User friendly

5
Really easy to keep control of your finances Reviewed on: 14th February 2026

Easy to use, reliable and normally available

5
Easy to use, reliable and normally available Reviewed on: 14th February 2026

Brilliant app.

5
Brilliant app. Great bonus interest rates for savings accounts and brilliant customer service. Reviewed on: 14th February 2026

I use Chase every day

5
I use Chase every day and as I travel abroad a lot it saves a considerable amount in exchange rate fees. Reviewed on: 14th February 2026

Excellent value when I use the Chase debit card over...

5
Excellent value when I use the Chase debit card overseas and the app is very easy to use and very capable. I do everything on the app. Reviewed on: 14th February 2026

Very easy to use and if need help very quick and alw...

5
Very easy to use and if need help very quick and always excellent service. Reviewed on: 14th February 2026

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