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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Fantastic app and customer service.

Fantastic app and customer service. Totally reliable and give me great confidence Reviewed on: 14th February 2026

Excellent service easy online service products are g...

Excellent service easy online service products are great Reviewed on: 14th February 2026

Chase experience

Only recently joined Chase but have been extremely impressed with their products and service Reviewed on: 14th February 2026

Excellent customer service.

Excellent customer service. Good features like 1% cashback, roundup and links to my JP Morgan ISA Reviewed on: 14th February 2026

Great interest rate.

Great interest rate. Ease of setting up account and instant access to funds. To be allowed to set up several accounts, it helps save and sort my money out. Reviewed on: 14th February 2026

Just Easy

Made banking so easy. Moving money around my accounts easy. Speaking to someone easy. Reviewed on: 14th February 2026

The app is amazing.

The app is amazing. So easy to use to pay for goods and to transfer money As a pensioner I find it’s my go to bank for everything. I also have a savings account with them & it’s so easy to transfer money between the accounts.. Reviewed on: 14th February 2026

Customer service amazing and excellent for using abr...

Customer service amazing and excellent for using abroad Reviewed on: 14th February 2026

Excellent on line banking with first class customer...

Excellent on line banking with first class customer support Reviewed on: 14th February 2026

Excellent service

I've been banking with chase for several years with no problems, always easy to contact if need be; on one occassion, Chase actually contacted me about a fraudulant transaction before I knew anything about it and sorted it in no tine at all. I have never eexperience this with any other banks i've used in the past. Reviewed on: 14th February 2026

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