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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase experience

Only recently joined Chase but have been extremely impressed with their products and service Reviewed on: 14th February 2026

Excellent customer service.

Excellent customer service. Good features like 1% cashback, roundup and links to my JP Morgan ISA Reviewed on: 14th February 2026

Great interest rate.

Great interest rate. Ease of setting up account and instant access to funds. To be allowed to set up several accounts, it helps save and sort my money out. Reviewed on: 14th February 2026

Just Easy

Made banking so easy. Moving money around my accounts easy. Speaking to someone easy. Reviewed on: 14th February 2026

The app is amazing.

The app is amazing. So easy to use to pay for goods and to transfer money As a pensioner I find it’s my go to bank for everything. I also have a savings account with them & it’s so easy to transfer money between the accounts.. Reviewed on: 14th February 2026

Customer service amazing and excellent for using abr...

Customer service amazing and excellent for using abroad Reviewed on: 14th February 2026

Excellent on line banking with first class customer...

Excellent on line banking with first class customer support Reviewed on: 14th February 2026

Excellent service

I've been banking with chase for several years with no problems, always easy to contact if need be; on one occassion, Chase actually contacted me about a fraudulant transaction before I knew anything about it and sorted it in no tine at all. I have never eexperience this with any other banks i've used in the past. Reviewed on: 14th February 2026

Just so easy to do business with

Just so easy to do business and gain assistance when required. Always supportive professional and on the side of the customer to protect their money. Reviewed on: 14th February 2026

Very easy to set up and manage.

Very easy to set up and manage. We get planned maintenance messages way in advance and the cashback system is great Reviewed on: 14th February 2026

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