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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent bank

Excellent bank no issues with them in the 3-4 years I've been with them Reviewed on: 12th April 2024

I started with chase almost a year ago and have foun...

I started with chase almost a year ago and have found the product and service to be excellent. It’s so convenient using my account abroad. Reviewed on: 12th April 2024

Never had a problem with the customer service team w...

Never had a problem with the customer service team whenever I call and the live app is brilliant, customer service team makes you feel like nothing is ever a problem no matter how trivial your call is Reviewed on: 12th April 2024

Just such a breath of fresh air

Just such a breath of fresh air after dealing with my current bank. They answer the phone quickly and take ownership and resolve issues. I am so pleased I switched after probably36 years with my current bank. My current bank asked me to call and had a waiting time of 30 ,minutes. Chase answered in 30 seconds. Says it all really. Reviewed on: 12th April 2024

Great rates and easy access to my money.

Great rates and easy access to my money. Reviewed on: 12th April 2024

Its easy to use and safe to hold the money in a good...

Its easy to use and safe to hold the money in a good way Reviewed on: 12th April 2024

Good support & a easy to use banking app also good i...

Good support & a easy to use banking app also good interest rates Reviewed on: 12th April 2024

Great bank, very good customer service

Great bank, very good customer service Reviewed on: 12th April 2024

Exceptional Banking with Chase UK

My experience with Chase Bank UK has been excellent. Their current account and savings options have been instrumental in managing my finances efficiently. The user-friendly online platform simplifies transactions, and the mobile app is convenient for banking on the go. While they don't offer credit cards or loans in the UK, their partnership with Nutmeg for investment services is a valuable addition. Overall, Chase Bank UK has provided reliable banking solutions that meet my needs, and I would recommend them for anyone seeking a comprehensive banking experience in the UK. Reviewed on: 12th April 2024

Very good rewards earn interest at a good rate

Very good rewards earn interest at a good rate Reviewed on: 12th April 2024

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