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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent service over the years

Excellent service over the years Reviewed on: 12th April 2024

Great bank

Great bank and very good online service Reviewed on: 12th April 2024

Ease of use, no charges when spending in EU

Ease of use, no charges when spending in EU Reviewed on: 12th April 2024

Excellent service

Everything so efficient and good security measures. Interest rates are really good and the cashback is great Reviewed on: 12th April 2024

Easy to navigate

Very easy to set up. Great for using abroad. Regular updates and easy app to navigate. Reviewed on: 12th April 2024

very poor customer service

I had my card cloned last year while I was in Spain, as soon as I noticed I reported it to chase who refused to do anything and didn’t believe me. Reviewed on: 12th April 2024

Very fast response best Terry

Very fast response best bank I have ever used recommend all the way great service Reviewed on: 12th April 2024

Chase is one of the best banks out there!

Chase is easily available, let it be on the app, web or their customer service team on the phone. Their app is really user-friendly and the service they offer is outstanding. No fees, abroad, increased safety by having card details online, etc. I really trust them. Reviewed on: 12th April 2024

Great bank, can tell they actually care for their cu...

Great bank, can tell they actually care for their customers finances Reviewed on: 12th April 2024

Easy to use app and great benefits.

Easy to use via the app and great benefits. Customer services are easy to contact and resolve any questions Reviewed on: 12th April 2024

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