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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Not bad a little hard to get used to but...

Not bad a little hard to get used to but ok Reviewed on: 12th April 2024

Easy to use.

Easy to use. Never had any problems with it. Reviewed on: 12th April 2024

Offers very good interest rate, cashback, and reward...

Offers very good interest rate, cashback, and rewards for everyday purchases, they need to facilitate the ability to be able to pay cash in to the account but overall a fantastic bank. Reviewed on: 12th April 2024

easy to use, 1% cash back, easy to talk to helpline.

easy to use, 1% cash back, easy to talk to helpline. Reviewed on: 12th April 2024

Seamless by design.

Seamless by design. The app and comms strategy has to meet customer needs from account opening onwards and so far it has. Clear lay out and intuitive to navigate in the app, refreshing not to have to click through sub headings and rely on the back arrow. Delivery of the plastic card is slower than I'd expect but having details to use for online transactions from immediately is really useful. Choosing your own PIN and the detail free card feels more secure, looks good too. Communications are equally uncluttered and to the point. Reviewed on: 12th April 2024

Chase wow

Umm just best bank I've been with... Reviewed on: 12th April 2024

Best bank keep it up!

Best bank keep it up! I have been banking over 2 years and it it a very nice bank Reviewed on: 12th April 2024

Brilliant app.

Brilliant app. Great customer service Reviewed on: 12th April 2024

Not only you make 1% on purchases.

Not only you make 1% on purchases. You can also make 4.1% on savings account. Every transactions always shows on your mobile phone and you can keep track 24/7. Reviewed on: 12th April 2024

Incredibly easy to set up and use, and great feature...

Incredibly easy to set up and use, and great features for no real fee. Reviewed on: 12th April 2024

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