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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

easy to use, 1% cash back, easy to talk to helpline.

easy to use, 1% cash back, easy to talk to helpline. Reviewed on: 12th April 2024

Seamless by design.

Seamless by design. The app and comms strategy has to meet customer needs from account opening onwards and so far it has. Clear lay out and intuitive to navigate in the app, refreshing not to have to click through sub headings and rely on the back arrow. Delivery of the plastic card is slower than I'd expect but having details to use for online transactions from immediately is really useful. Choosing your own PIN and the detail free card feels more secure, looks good too. Communications are equally uncluttered and to the point. Reviewed on: 12th April 2024

Chase wow

Umm just best bank I've been with... Reviewed on: 12th April 2024

Best bank keep it up!

Best bank keep it up! I have been banking over 2 years and it it a very nice bank Reviewed on: 12th April 2024

Brilliant app.

Brilliant app. Great customer service Reviewed on: 12th April 2024

Not only you make 1% on purchases.

Not only you make 1% on purchases. You can also make 4.1% on savings account. Every transactions always shows on your mobile phone and you can keep track 24/7. Reviewed on: 12th April 2024

Incredibly easy to set up and use, and great feature...

Incredibly easy to set up and use, and great features for no real fee. Reviewed on: 12th April 2024

Easy to manage money.

Easy to manage money. Good interest rates. Reviewed on: 12th April 2024

The Chase app is so easy to use

I first became aware of Chase when I went to the USA with a friend and we opened an account between us and topped it up for a ‘kitty’ to use for our spending money. It was brilliant ..no messing about with cash and was so easy. I loved the service and the ease of using the card abroad. I have since opened two accounts one with my sister for our cruise this year and one of my own to start saving again for next year. The interest received on the accounts is an added bonus ! Reviewed on: 12th April 2024

Chase App (Perfect)

Excellent app, everything at touch of a button and the round up feature and 1% you save on each transaction can lead up to a healthy saving. Reviewed on: 12th April 2024

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