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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Straight forward banking in a fast life it’s what’s...

Straight forward banking in a fast life it’s what’s required Reviewed on: 12th April 2024

Calls are answered in a timely manner.

Calls are answered in a timely manner. The fact that I don’t get charged any fees when I am in the USA is a massive plus. Reviewed on: 12th April 2024

Stellar performance

Never had an issue, app and transactions are super fast, and even when there is something wrong it says what is wrong on the app and the estimated time it would take to make it right. Reviewed on: 12th April 2024

Best bank out there right not, great simple app to...

Best bank out there right not, great simple app to use Reviewed on: 12th April 2024

Excellent bank

Opening the two accounts I have was easy, the bank keep you informed immediately interest rates change. Used savings account debit car with no issues when abroad. Reviewed on: 12th April 2024

Very experienced & knowledgeable staff!

Very experienced & knowledgeable staff! Reviewed on: 12th April 2024

Best bank ever,

Very very good can’t folt a thing up to now. I’m well informed about everything in real time. And the app is spot on all the time, not days later. Well done from me to chase bank. Reviewed on: 12th April 2024

Easy to apply to, use and communicate with.

Easy to apply to, use and communicate with. Brilliant! Reviewed on: 12th April 2024

Chase deserve to win

I especially love the cashback feature. Reviewed on: 12th April 2024

Excellent customer care -always on hand !

Excellent customer care -always on hand ! Reviewed on: 12th April 2024

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