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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Absolutely outstanding service fast and efficient

Absolutely outstanding service fast and efficient Reviewed on: 12th April 2024

Amazing app, encouraging saving account too

Amazing app, encouraging saving account too Reviewed on: 12th April 2024

Incredible, easy to use, customer friendly.

Incredible, easy to use, customer friendly. Reviewed on: 12th April 2024

Great app and service never let me down

Great app and service never let me down Reviewed on: 12th April 2024

Nice clean app and very helpful when contacted

Nice clean app and very helpful when contacted Reviewed on: 12th April 2024

Great experience

Vey ease and great to use via banking app. Small cashbacks are really a nice feature. Reviewed on: 12th April 2024

Customer service .

Had ring customer service about a missing transaction. Sorted out of ours too Reviewed on: 12th April 2024

Easiest account I’ve ever had and impressed security...

Easiest account I’ve ever had and impressed security and offers Reviewed on: 12th April 2024

A first class Bank

Very good customer service, good interest rates, excellent when using card abroad Reviewed on: 12th April 2024

App is fairly easy to use

App is fairly easy to use and like the idea of transferring between current and savings . Reviewed on: 12th April 2024

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