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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase is easy to use and lots of benefits

Chase is easy to use and gives me lots of benefits, whether it’s good interest rates or good rates when using my card abroad Reviewed on: 12th April 2024

Excellent service easy to use and reliable banking.

Excellent service easy to use and reliable banking. Reviewed on: 12th April 2024

Easy to use and good customer service.

1% cashback is great on top of the 5% round-up pot. Decent interest rate on the connected savings account too. I can't speak for ethics of banks (I don't know much about it), but I do appreciate the swiftness of customer service on the app. Definitely the least hassle I've had with using a current account. Reviewed on: 12th April 2024

Very good throughout

Very good throughout, easy to use and great rewards Reviewed on: 12th April 2024

customer service are very helpful and respony

customer service are very helpful and respony Reviewed on: 12th April 2024

Great banking app!

It was very easy to set up my Chase account and the app is great! Reviewed on: 12th April 2024

Easy to access, easy to use.

Easy to access, easy to use. Safe as I don’t have a card with numbers on Reviewed on: 12th April 2024

Resisted a banking app to date.

Resisted a banking app to date. Chase has been a revelation. Love the virtually instant information. Interest on current ok and saving account excellent for easy access. Reviewed on: 12th April 2024

Friendly, innovative and approachable bank!

Great experience as Chase are hard working and great communicators. Excellent customer service and the app is just as good! They are a modern innovative bank! Reviewed on: 12th April 2024

Happy one year with Chase banking.

I moved to the chase bank 1year ago. It was an easy process to open the bank account and it’s made very easy with the online app. The one percent cashback on everyday spends is a nice little extra and a high interest rate on the savers account is very good. Reviewed on: 12th April 2024

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