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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48878 reviews)

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4.94

Based on 48,878 reviews, last reviewed 2nd Mar 2026

110600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

the app is easy and clear, excellent service I did recommend you to my Dad as the app is easy and clear, the savings on offer are good and we love the rewards for shopping and Round Up. I have ha... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48878)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Very easy and the staff are extremely helpful and fr...

Very easy and the staff are extremely helpful and friendly Reviewed on: 19th February 2026

Excellent customer service, very intuitive and easy...

Excellent customer service, very intuitive and easy to use app, generous cash back and savings rates. Reviewed on: 19th February 2026

Good experience so far.

Good experience so far. The app is easy to use Reviewed on: 19th February 2026

Easy to use app.

Easy to use app.and great interest rate Reviewed on: 19th February 2026

I get cash back and it sums up my spending, so savin...

I get cash back and it sums up my spending, so saving without noticing,. Foreign exchange simple, just use the card as I would at home, the bank gives me the banking exchange rate that day. Reviewed on: 19th February 2026

Great overall banking service.

Great overall banking service. AaT and straightforward to use. Customer service has been excellent. Reviewed on: 19th February 2026

Great rates

Excellent for use on holiday. Great exchange rate and no charges. Good choice of saving accounts. Round up is excellent. Very easy access for telephone banking. All in all very pleased. Reviewed on: 19th February 2026

Great Bank

Right from setting up the account Chase has been brilliant. The website is very intuitive and reasonably easy to navigate. The account facilities are great. Reviewed on: 19th February 2026

great bank, app is easy to set up and use, great cus...

great bank, app is easy to set up and use, great customer service and easy to navigate app Reviewed on: 19th February 2026

Love the no fee to use debit card abroad.

Love the no fee to use debit card abroad. Interest rate is not competitive. The 1% cash back is now too restrictive. Reviewed on: 19th February 2026

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