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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Needed to use chat a few times, have been answered i...

Needed to use chat a few times, have been answered immediately, and issues resolved quickly and efficiently. The staff are always polite and friendly. Love the variety of accounts I can have for one debit card, it helps me keep my finances under control. Reviewed on: 14th February 2026

The Chase current Account

24/7 customer service and very helpful and an excellent app, plus cashback on your travel and supermarket shopping. Reviewed on: 14th February 2026

Chase Bank current account - excellency in action

I love the ease of access when there is an issue. I also love the facilities that enables the changing of the card number or PIN should I be worried about any fraud concern. Reviewed on: 14th February 2026

Fantastic

Fantastic service, easy to use app, great benefits. Reviewed on: 14th February 2026

Opening the account was very easy to do.

Opening the account was very easy to do. Reviewed on: 14th February 2026

Very good service , enjoy the immediate updates,clea...

Very good service , enjoy the immediate updates,clearly see what I have spent and transfer and payment from and to this account id easy Reviewed on: 14th February 2026

Making dreams come true

They have been so amazing to me personally, I’m a cancer patient and they helped my dreams become true by helping me become a grassroots uefa qualified coach by funding the whole course, to which am very grateful for and a massive thank you to them, that aside all there products are amazing too and you wouldn’t need any other bank account. Their whole customer experience is amazing with their support. Couldn’t personally see any way to fault chase. Reviewed on: 14th February 2026

ChaseChase has been first class

Chase has been first class every part is slick and efficient Reviewed on: 14th February 2026

I like that you can contacted bank.chase bank 24hs .

I like that you can contact chase bank 24hs .best bank by far. Reviewed on: 14th February 2026

Easy to use.

Easy to use. Excellent customer service good benefits Reviewed on: 14th February 2026

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