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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Helpful knew exactly what to do precisely and accura...

Helpful knew exactly what to do precisely and accurate information Reviewed on: 12th April 2024

The Cheltenham of Banking

Since I joined this bank my entire experience has been a superb journey. Reviewed on: 12th April 2024

Excellent communication and support

Excellent communication and support Reviewed on: 12th April 2024

Changed my banking method

Chase banking has made my life so much easier and easier to manage my money. I have saved money without even needing to save manually. Customer service always helpful and sorts your problem out straight away. Reviewed on: 12th April 2024

Great bank and easy to use app and great cashback of...

Great bank and easy to use app and great cashback offer Reviewed on: 12th April 2024

Delighted Customer

I am delighted with the excellent service, especially with team for internet access. Also interest earned with savings and current account. Reviewed on: 12th April 2024

Great Bank, great service.

Great Bank, great service. Recommended Reviewed on: 12th April 2024

Easy to set up and use.

Easy to set up and use. Used in UK, Europe and South America with no problems. Accepted in most shops, restaurants and ATMs Reviewed on: 12th April 2024

Everything is great it does what it says on the...

Everything is great it does what it says on the tin Reviewed on: 12th April 2024

I really enjoyed the cashback of 1% for spending.

I really enjoyed the cashback of 1% for spending. The UI and UX are also intuitive, and the app has lot of functions. The drawbacks are: needing a passport and 3 years of consecutive address history to register, also the app is non-responsive on some occasions. Reviewed on: 12th April 2024

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