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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

First class communication

I use my chase account as a second account for disposable income and it is excellent, a small bonus was the £20 received for opening after a friend reccomended Chase to me. Reviewed on: 12th April 2024

Great service

Great service for use both in the UK and abroad. Bonus earning 1% back on purchases in your first year. Would be good if this was a permanent thing Reviewed on: 12th April 2024

So convenient

So convenient and easy to use and the app is great. Reviewed on: 12th April 2024

Except for 1 hiccup I have found Chase to be very ea...

Except for 1 hiccup I have found Chase to be very easy to navigate and use. Great to use on holiday and when I’ve needed assistance I haven’t had to wait like most banks and staff have been very helpful Reviewed on: 12th April 2024

The Best of all in recent times.

The Best of all in recent times. Reviewed on: 12th April 2024

Excellent app.

Excellent app. And can speak to a person easily if required. Online chat and is excellent, swift and best in class I have used Reviewed on: 12th April 2024

Great app, great comms, really useful account to hav...

Great app, great comms, really useful account to have, with no fees for using abroad and top-up directly linked into a seperate savings pot. I've not had a banking app that allows such flexibility across accounts before. Reviewed on: 12th April 2024

Bank account

So easy to use and any problems it’s just a phone call all sorted in minutes customer Service brilliant Reviewed on: 12th April 2024

Great for using abroad !

I travel abroad a great deal and always use my Chase account for everything I buy when abroad. I can pay using local currencies and get a great rate of exchange and no fees or charges, unlike other debit or credit cards Reviewed on: 12th April 2024

Very easy to use

Very easy to use great value and also has great rewards Reviewed on: 12th April 2024

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