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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Friendly customer service and great benefits

If I’ve ever had to contact customer service my needs have always been met and extremely promptly with friendly service. I have benefitted greatly from chase’s cash back and also their referral rewards. I also enjoy that all my card details are stored securely in the app. Reviewed on: 12th April 2024

Its convenient and I love the design

Its convenient and I love the design Reviewed on: 12th April 2024

Best so far

Easy to use and like the Card as no number or other details on it Reviewed on: 12th April 2024

Their account plans are easy to understand and they...

Their account plans are easy to understand and they help me track my spending and save money. Reviewed on: 12th April 2024

I used the Chase card abroad and no one gave it a se...

I used the Chase card abroad and no one gave it a second glance Reviewed on: 12th April 2024

It was easy to get the account the customer serv...

It was easy to get the account and the customer service is excellent and easy to get linked savings account the app is excellent Reviewed on: 12th April 2024

Reliable intuitive app and great web support.

Reliable intuitive app and great web support. Very competitive rates of interest. Reviewed on: 12th April 2024

Opened a chase account for Holiday use going to move...

Opened a chase account for Holiday use going to move main current account Reviewed on: 12th April 2024

I’ve found them really helpful since I’ve joined.

I’ve found them really helpful since I’ve joined. With the round ups super beneficial and helping me to save Reviewed on: 12th April 2024

Chase Savings

Love using Chase Bank, i use it as a savings account, easy and user friendly. Reviewed on: 12th April 2024

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