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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Good to use very good quality accounts

Good to use very good quality accounts Reviewed on: 12th April 2024

Great Bank Account!

It's so easy to use the current account, and the debit card was perfect for our recent trip abroad, best value for money. Now also has a linked savings account paying a good rate of interest. Reviewed on: 12th April 2024

Ease of use

So easy to use home or abroad, the interface is clear and responsive, even a dumpling like me can use it. Reviewed on: 12th April 2024

Chase is good

Easy to use and navigate. Able to to move money with ease and set up payments Reviewed on: 12th April 2024

Chase has been nothing but ease!

Chase has been nothing but ease... No complicated systems, just user friendly functions and helpful resources. I encourage ANYONE regularly to bank with chase :) Reviewed on: 12th April 2024

From day one I found it so easy.

From day one I found it so easy to set up my account and have had no problems from day one. I am so impressed. Reviewed on: 12th April 2024

Super helpful customer service agents...

Super helpful and responsive customer service agents who answer the phone immediately - amazing!! Great app too - really easy to use. Reviewed on: 12th April 2024

Easy set up

Easy set up and use transfers, payments and receipts Reviewed on: 12th April 2024

Excellent Benefits Coupling

A customer of almost 2 years and have never faced any issues with transactions. I have turned the savings pot feature which enables me to save the change in a pot earning as high as 5% AER. I used these tiny savings to eventually pay off one of my trips back to my home. Not to mention, this is my preferred mode of payment whenever I'm travelling abroad since this doesn't come with any huge Fx Fees on top of conversions. Reviewed on: 12th April 2024

Best in Class Banking

Best in class app supported by real human customer service when you need it. Interest rates are competitive and the cash back is market leading. Reviewed on: 12th April 2024

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