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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy and efficient banking app that allows me to sta...

Easy and efficient banking app that allows me to stay in control of my finances. Saving and curreny account are the best. Reviewed on: 12th April 2024

Superb!! So easy to keep check on account and spending.

So easy to keep check on account and spending. App is so easy to use. No frills or gimmicks just proper banking Reviewed on: 12th April 2024

A Leading Choice for Banking in the UK

As a current account user of Chase Bank, I am compelled to share my highly positive experience with this esteemed financial institution. Chase has consistently demonstrated excellence in all aspects of banking, from customer service to its innovative digital platform. Chase's digital banking services are second to none. Their app is user-friendly and offers features that significantly enhance convenience and security. The ability to manage accounts, make transfers, and monitor spending all from my mobile device is a game changer. The integration of budgeting tools also helps in managing personal finances more effectively. What sets Chase apart in the UK market is their exceptional customer service. Whether it's through their responsive online chat or direct phone support, the assistance provided is always professional and timely. The staff are well-trained and genuinely seem to care about resolving issues and providing clear, helpful information. I have been thoroughly impressed with Chase Bank and feel confident in managing my finances with them. The ease of banking they offer, combined with their steadfast reliability and customer-first approach, makes them a top choice for anyone looking for comprehensive banking solutions in the UK. Chase Bank stands out as a leading institution in the UK banking sector. I highly recommend it to anyone seeking a bank that combines innovative banking technology with traditional customer care excellence. Whether you're opening your first account or looking to switch from another bank, Chase provides an exceptional banking experience that caters to the needs of modern consumers. Reviewed on: 12th April 2024

New to chase so quick and easy to use!

New to chase so quick and easy to use! Reviewed on: 12th April 2024

Excellent banking experience and customer support, v...

Excellent banking experience and customer support, very accessible Reviewed on: 12th April 2024

Very easy to reach customer service, quick and relia...

Very easy to reach customer service, quick and reliable. Nothing us too much trouble Reviewed on: 12th April 2024

Everything you need in a bank but without the openin...

Everything you need in a bank but without the opening hrs of branches Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Explains everything in easy terms Reviewed on: 12th April 2024

Fabulous and easy to use , great exchange rates when...

Fabulous and easy to use , great exchange rates when buying in the States . Reviewed on: 12th April 2024

Great service, great interest rates, great cash back...

Great service, great interest rates, great cash back, easy to use Reviewed on: 12th April 2024

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