Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

New to chase so quick and easy to use!

New to chase so quick and easy to use! Reviewed on: 12th April 2024

Excellent banking experience and customer support, v...

Excellent banking experience and customer support, very accessible Reviewed on: 12th April 2024

Very easy to reach customer service, quick and relia...

Very easy to reach customer service, quick and reliable. Nothing us too much trouble Reviewed on: 12th April 2024

Everything you need in a bank but without the openin...

Everything you need in a bank but without the opening hrs of branches Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Explains everything in easy terms Reviewed on: 12th April 2024

Fabulous and easy to use , great exchange rates when...

Fabulous and easy to use , great exchange rates when buying in the States . Reviewed on: 12th April 2024

Great service, great interest rates, great cash back...

Great service, great interest rates, great cash back, easy to use Reviewed on: 12th April 2024

Chase easy to use.

Chase easy to use. Queries are dealt with promptly and in a friendly manner Reviewed on: 12th April 2024

I spend better with Chase

There are many reasons why, I love using my Chase account, first of the reasons will be because it helps me to save for different things, also if I put in £500 in my account each month, I gain a 1% of all of my spending for that month, I know it doesn’t seem like much but trust me £2 when you need it is amazing , another reason why it’s really important to me to use my Chase account it’s because the customer service is brilliant they’re understanding their kind and they take their time with understanding. Whatever it is that’s amazing cause that’s all you need at the end of the day, somebody looking out for your money just the way that you are, Reviewed on: 12th April 2024

Excellent service with customer service and informat...

Excellent service with customer service and information Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Silver account
from NatWest 4.44 from 167 reviews
Student Bank Account
from HSBC 3.74 from 20 reviews
Current account
from Halifax 4.28 from 988 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub