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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic love the cashback and the app is intuitive

Fantastic love the cashback and the app is intuitive Reviewed on: 12th April 2024

Very helpful customer service when needed to contact

Very helpful customer service when needed to contact Reviewed on: 12th April 2024

Great from start to finish.

Great from start to finish. App easy to use Reviewed on: 12th April 2024

Amazing bank!

Everything is so easy from the setting up of the account to using it for everyday banking, and even better, great interest rate! Definitely recommend moving over to Chase. Reviewed on: 12th April 2024

Great service and products

Great service and products I never have a problem when using the service Reviewed on: 12th April 2024

Good communication

Very easy to open the account. Kept informed every step of the way and this excellent communication has continued. Good rates of return on all aspects of current and savings accounts. Reviewed on: 12th April 2024

Smart, simple to use and navigate.

I have had this account for 18 months so easy to use, simple to move money from current to amazing rates of savings. Love the cash back and rou and up, have recommended to family and friends. Reviewed on: 12th April 2024

Awesomeness

I love this account as I can use it abroad with no charges... Reviewed on: 12th April 2024

Great service, excellent customer service but

Great service, excellent customer service only small quibble is new £1500 per month requirement for current rules out my student children from availing of all benefits moving forward Reviewed on: 12th April 2024

Great bank

This is the first time I’ve used an online bank, and the service is brilliant. Easy no fuss, a simple product. All in need Reviewed on: 12th April 2024

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