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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Opening my account

From opening my account to now ,everything thing has been easy to action. Reviewed on: 12th April 2024

Love the 1% cashback rewards!

Love the 1% cashback rewards! I get a little back on each spend and have a little extra at the end of the month to spend again Reviewed on: 12th April 2024

Reward banking

Reward banking & in my experience immediate customer service. Other U.K. banks are just playing catch up when it comes to the biggest bank in the world. Reviewed on: 12th April 2024

Brilliant online banking service so quick and easy t...

Brilliant online banking service so quick and easy to use Excellent Reviewed on: 12th April 2024

Chase from the beginning until now, have evolved, gr...

Chase from the beginning until now, have evolved, grown in to a bank that is a pleasure to do business with. And are very customer focused. For being an on line bank, they surpass many high street banks with their customer care. Reviewed on: 12th April 2024

Great Internet Bank

Easy to set up, easy to use and transfer money from and to different accounts. Notifies me as soon as money has been paid in or gone out of the account. Like the round up scheme and money back on spending - would like it to last longer than a year though! Reviewed on: 12th April 2024

The best bank ever.

The best bank ever. Everything is so easy to deal with app, customer service response times Reviewed on: 12th April 2024

I've been with chase about an year now, never had an...

I've been with chase about an year now, never had any problems with them, they respond as quickly as they can. Reviewed on: 12th April 2024

The app is excellent and the cash back is a fab much...

The app is excellent and the cash back is a fab much needed benefit. Reviewed on: 12th April 2024

Excellent bank

Been with chase for while now, it was easy to setup just took a few minutes. I'm very happy with the service I received Reviewed on: 12th April 2024

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