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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Perfect.

Perfect. Zero complaints. Works well again and again! Reviewed on: 12th April 2024

Great app to use for banking.

Great app to use for banking. Very nice cashback benefit on the app Reviewed on: 12th April 2024

Faultless!

Faultless! The initial setup was as sweet as a nut; logical, clear and quick. I've had two separate customer service queries which were both handled very promptly, resolved completely and in a professional and calm way. My wife also moved her current and savings over to Chase and she loves how it's all panned out. Don't change a thing. A big thanks to all involved. Reviewed on: 12th April 2024

Excellent overseas support

Excellent overseas support. Combined with the card that travels well. Reviewed on: 12th April 2024

Efficient and effective banking

Always ready to support and quick to respond. Efficient and effective banking. Reviewed on: 12th April 2024

It's my first time I am getting reward points

It's my first time I am getting reward points Reviewed on: 12th April 2024

Happy Banker

Have no problems great app and set up two other savings accounts Reviewed on: 12th April 2024

Amazing bank , never had any problems and if there w...

Amazing bank , never had any problems and if there was any then all was sorted immediately and no waiting time , amazing customer service Reviewed on: 12th April 2024

1% cashback 1% interest

They have a unique product. I get 1% cashback on my spend and 1% interest on what I don’t spend. Can’t go wrong with either of that compared with other banks current account offering Reviewed on: 12th April 2024

The Bank for the Future

As a new entrant to the UK banking market Chase have a complete production to support the UK customer base. Reviewed on: 12th April 2024

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