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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Wouldn’t bank anywhere else.. chase all the way !

I love chase ! they’re such a refreshing bank to be using compared to the old boys in the scene, plus their payback scheme for spending is really cool - I can afford a little treat every couple months or so! brings a smile to my face. Reviewed on: 12th April 2024

Best Account

Amazing iptions on the account with the best one being the cashback option Reviewed on: 12th April 2024

Best bank

Best bank I've used very easy app brilliant customer service good rewards Reviewed on: 12th April 2024

Brilliant bank, easy to save and move money between...

Brilliant bank, easy to save and move money between accounts Reviewed on: 12th April 2024

I have never had an issue and when I had to contact...

I have never had an issue and when I had to contact them they were able to sort my understanding no problem. But them online banking platform is easy to use and very straightforward and easy to use overseas. Only issue I had was not being able to pay US dollar into my account when using my card in NYC. But nevermind, as I hate carrying cash on me.. Maybe adapt for non US citizens to be able to pay cash to bank into there account like loose change and the odd dollars they have. Reviewed on: 12th April 2024

Great interest rates.

Great interest rates. Pleasant customer experience Reviewed on: 12th April 2024

Banking with Chase is easy, the all digital and onli...

Banking with Chase is easy, the all digital and online solution makes banking possible 24/7 whereever I am Reviewed on: 12th April 2024

Excellent British Bank

Excellent Bank giving an excellent service Reviewed on: 12th April 2024

Fantastic bonuses for banking with Chase.

Fantastic bonuses for banking with Chase. The instant notifications for payments are so helpful. The interest on money in your current account sets them apart from so many high street banks. A massive bonus is no additional charges on international payments. Reviewed on: 12th April 2024

Easy app to use and always good customer service

Easy app to use and always good customer service Reviewed on: 12th April 2024

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