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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fraudulent activity resolved with stress

I noticed transactions that I hadn't made, I contacted chase via the app. I then received a phone call from a very well spoken man, who explained what chase we going to do, they instantly changed my card payment details and got my money back, they made me feel safe and removed the stress from the situation, I have got my wife and kids on chase because of the amazing customer service Reviewed on: 14th February 2026

Great account, so easy to use and track purcbase

Great account, so easy to use and track purcbase Reviewed on: 14th February 2026

Excellent service cash back on my spending all manag...

Excellent service cash back on my spending all managed from my chase app Reviewed on: 14th February 2026

Perfect platform

Since moving to CHASE, the experience has been brilliant. Their products offer clarity & are presented on an extremely user friendly platform. Customer service when dealing with transferring funds has been perfect every time especially in relationship to financial crime prevention. Reviewed on: 14th February 2026

Contact with them is easy an helpful

Contact with them is easy an helpful Reviewed on: 14th February 2026

Great App and account features make it easy to manage

Very easy to open and manage via the App. Excellent communication from Chase in the form of emails and newsletters. Great features such as cash back. Very happy with my experience as a Chase customer. Reviewed on: 14th February 2026

Always responsive when I have questions.

Always responsive when I have questions. Love the chat function Reviewed on: 14th February 2026

Excellent customer service support

Good interest rates. Easy to navigate app. Easy to get help from a real human being Reviewed on: 14th February 2026

Easy to use and excellent when you phone them

Easy to use and excellent when you phone them Reviewed on: 14th February 2026

Rewards & Round-Ups

I like the Rewards & Round-Up features plus good interest rates on savings. Ease of moving and transferring is great Reviewed on: 14th February 2026

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