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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to set up and move money around, and easy...

Very easy to set up and move money around, and easy to set up a savings account with a current account Reviewed on: 12th April 2024

First class service from chase since opening the acc...

First class service from chase since opening the account. The savings account aswell was a big bonus and the round up feature. A fantastic way to earn a little extra cash Reviewed on: 12th April 2024

Super easy to set up and decent rates.

Super easy to set up and decent rates. Reviewed on: 12th April 2024

I am glad I found Chase Bank

Ever since I joined chase, I just love what the account offers me. The high interest rate on savings accounts to getting cashback on every shopping that I do. It just amazing especially in this current cost of living crisis. Its nice to know that there's a bank out there that values and supports its customers Reviewed on: 12th April 2024

Customer service is second to none!

Customer service is second to none! I’ve had 2 issues in the last 12 months at cash points, 1 overseas (Vienna) and 1 in the UK (Marple) where cash was never dispensed. Both occasions were dealt with incredibly swiftly and communication impeccable. The app is so easy to use, much more user friendly than other providers (Barclays/Halifax/Monzo etc). And use get cash back on purchases, it’s an absolute game changer of a bank!!! Reviewed on: 12th April 2024

At last a proper bank that listens to its customers...

At last a proper bank that listens to its customers Reviewed on: 12th April 2024

A great all round helpful bank

A great all round helpful bank where nothing is a problem. Reviewed on: 12th April 2024

Great customer service and support. Very happy

My name is Nelly Abraham. I'm really confident and proud with the services Chase Bank provide since I became a member family. Chase Bank has the best customer service and I'm happy with the way Chase Bank treat customers through telephone banking and I have recommended Chase bank to all my friends and family. I'm happy to be a family member to Chase Bank and I'm very happy with the services she provides Reviewed on: 12th April 2024

I am having wonderfull experience which I can't exp...

I am having wonderfull experience which I can't explain in words... World best bank in term of service and offers Reviewed on: 12th April 2024

Help solved issue with money.

Help solved issue with money. Can get money withdrawn in any country. Good customer service. Reviewed on: 12th April 2024

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