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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Since i opened my account it has been a great experi...

Since i opened my account it has been a great experience with no hassles Reviewed on: 12th April 2024

Easy bank

Easy bank, good interest rates, great ti be able to use it abroad and the app is up to date and straight forward to use. Reviewed on: 12th April 2024

Helpful and informative app.

Helpful and informative app. Easy to use. Have never had any problems. Reviewed on: 12th April 2024

I have been looking for a new current account for a...

I have been looking for a new current account for a while and find all banks to be pretty much the same. The new Chase account with rewards is completely different and a brilliant idea. Opening the account took 5 minutes on my phone and the app for managing the account is superb. I hope Chase shakes up UK banking to make other banks serve their customers better and be more competitive. Reviewed on: 12th April 2024

Great bank with good cash back rates

Great bank with good cash back rates Reviewed on: 12th April 2024

Best bank out there

Love this bank ever since I set up an account. Great savings rates and easy to use on the app. 10/10 for ease of use and customer service. I also like that they’re transparent about changes but don’t spam with unnecessary emails. Reviewed on: 12th April 2024

Very easy to access.

Very easy to access. Great incentives. Reviewed on: 12th April 2024

So far so good since I started using Chase as my ban...

So far so good since I started using Chase as my bank, no complaints at all. Reviewed on: 12th April 2024

Simple and rewarding

Fantastic rates, east to use, rarely asked for pin but authentication in app. East app Reviewed on: 12th April 2024

The Chase current account has really impressed me.

The Chase current account has really impressed me. Simply paying in your salary each month unlocks 1% cash bank on all spending. It’s also very easy and secure to send friends/family money via the app, which can be a frustrating experience through high street banks. Reviewed on: 12th April 2024

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