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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank is the future.

The Chase app is simply the best banking app I have experienced. It has a clean and modern aesthetic and is very easy to use. The Chase app also offers best in class features such as the in-app currency converter, Trans Union credit score, cash-back and the roundup account. From my experience, the Chase app provides everything you need and more. You are now also able to operate a range of products and services from just one app which is excellent and saves customers from having to open several accounts with multiple providers. I personally have the current and savers account but they also offer a very competitive credit card, insurance and the JPMorgan Personal Investment service all of which I can access if I desired. It’s also worth mentioning that the Chase debit card is perfect for travel as they apply no fees and charges for using the card whilst abroad and allow customers to pay in foreign currency with no outdated conversion fee. Simply pay in the local currency and Chase takes care of the rest. I genuinely recommend this bank and would urge anyone to download the app and give it a go! Reviewed on: 14th February 2026

Always there to help, so easy to contact without has...

Always there to help, so easy to contact without hassle or waiting in long queues. Reviewed on: 14th February 2026

I like that I get interest on my current account and...

I like that I get interest on my current account and when I have needed to speak to someone for help the phone is answered promptly by very helpful staff. Reviewed on: 14th February 2026

Chase is the Modern Way to Bank

Chase is the most modern way to bank, amazing interest rates on saving accounts and 24/7 customer service help line. Other banks still operate in the past. Reviewed on: 14th February 2026

Customer service was very good and helpful

Customer service was very good and helpful Reviewed on: 14th February 2026

Easy and transparent with a modern twist

Easy and transparent with a modern twist Reviewed on: 14th February 2026

Great banking experience and very easy to use app!

Great banking experience and very easy to use app! Reviewed on: 14th February 2026

Easy and user friendly

Easy process to open the account and notifications every time the card is used so I would be alerted to any strange transactions Reviewed on: 14th February 2026

Perfect for me.

Perfect for me....Does what it says.. Reviewed on: 14th February 2026

Hassle free banking

There is never any hassle, all DDs are paid on time and I love the cash round up facility Reviewed on: 14th February 2026

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