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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent modern banking

Easy set up and use of account. Ideal for modern banking. Reviewed on: 12th April 2024

Amazing app, people and efficiency

Amazing and easy to use app with quick and efficient communication when support is needed. Lots of good financial health advice readily available and very intuitive and user friendly systems. The ability to link the current account to an equally excellent high interest savings account so easily makes it all the perfect customer experience. Reviewed on: 12th April 2024

Dealing with issues

If I have any problems I have only to phone them and it is quickly resolved Reviewed on: 12th April 2024

Cashback on purchases is always welcome.

Cashback on purchases is always welcome. Reviewed on: 12th April 2024

Great to use for all travel money.

Great to use for all travel money. I would highly recommend! Reviewed on: 12th April 2024

Very easy from start to finish with great products a...

Very easy from start to finish with great products and offerings Reviewed on: 12th April 2024

Easy to use the app.

Easy to use the app. Lots of communication Reviewed on: 12th April 2024

Couldn’t be more delighted - they’ve got my loyalty

Having been with Santander for years, I was nervous about switching banks but had heard such positive things about Chase, I thought I best give them a chance, and I’ve been delighted with the service I have received so far. Very quickly after joining them, I unfortunately fell for a scam on Facebook and transferred money to a person trying to sell me a fake product, I escalated this to Chase in case there was anything they could do to help - even though I knew it was all my fault - and they couldn’t have been more helpful. They returned my money and were so considerate to me, that that single act has earnt my loyalty for the future. Reviewed on: 12th April 2024

Apptastic

Excellent app and online usage. Can't fault it at all. Great Helpdesk also a good bonus. Reviewed on: 12th April 2024

The mobile app is amazing.

The mobile app is amazing. Simply, uncomplicated and nice to us Reviewed on: 12th April 2024

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