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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank is very good bank I am using chase bank r...

Chase bank is very good bank I am using chase bank really very good Reviewed on: 12th April 2024

Chase is great - wouldn't go elsewhere.

Chase is great - wouldn't go elsewhere. Reviewed on: 12th April 2024

Really good information available on my money, how I...

Really good information available on my money, how I spend it and where. Very easy app to use. Reviewed on: 12th April 2024

Great service and easy to use in general plus easy t...

Great service and easy to use in general plus easy to use exchange currency Reviewed on: 12th April 2024

Great app with superb features.

Great app with superb features. A fintech bank with up to mark compatibility and security fence. Reviewed on: 12th April 2024

Very good service

Excellent experience, though no contact with customer service team Reviewed on: 12th April 2024

Best all round account

Best all round account with easy interface, good cashback offer and one of the best easy access interest rates on the market. Still have access to traditional banking services like depositing cash and cheques via the app and post office. Couldn’t ask for more Reviewed on: 12th April 2024

Chase is excellent all round.

Chase customer service is excellent. After an inquiry from me they were super quick to follow up and provided an answer to my query and a solution. Their current and savings accounts have excellent benefits like cash back and higher interest rates. Reviewed on: 12th April 2024

Super easy to use bank, great experience when abroad.

Super easy to use bank, great experience when abroad. There is the added bonus of the high cashback during the first year and the great interest rates too. The app is easy to use and I like how the payees list are shared between your accounts. Reviewed on: 12th April 2024

Chase are calm and proficient

Chase are easy to contact either by phone, email, or online , my queries or problems are answered and delt with, with little fuss. My banking information is always available to me and i feel it is secure at all time. Having forgotten my log in information i was back in my account within 20 minuets after answering the security questions (which was a problem as i have memory problems) , the person on line knew how to handle my problem and was calm and polite. Reviewed on: 12th April 2024

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