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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Good service

It’s an easy to use app, the round up service is very useful and a great way of saving without realising. I use the app in a daily basis and helpful to tell me how much money I have spent per month. This is a great way to budget and keep an eye on how much you spend Reviewed on: 12th April 2024

Great on line bank

Prompt responses, great app to use. So flexible to use especially when abroad. Reviewed on: 12th April 2024

Great service, easy to use, no charge on internation...

Great service, easy to use, no charge on international transactions and competitive interest rate Reviewed on: 12th April 2024

Change is the key

Worried about changing to a bank that is predominantly from outside the uk but how easy and straightforward Chase makes it. Identification double checked online clear as a whistle. Just what you need in this corrupt world Reviewed on: 12th April 2024

I was introduced to Chase by a colleague and think t...

I was introduced to Chase by a colleague and think their rewards programme is one of the best. I love that even with a current account I can earn and save through rewards. Reviewed on: 12th April 2024

Great incentives to join, easy to set up and great c...

Great incentives to join, easy to set up and great customer service Reviewed on: 12th April 2024

Easy to use banking app.

Easy to use banking app. Super intuitive. I haven’t had to contact their support team. Reviewed on: 12th April 2024

Everything is satisfactory and I’ve personally not h...

Everything is satisfactory and I’ve personally not had any issues. Would definitely recommend to a friend or family member. Reviewed on: 12th April 2024

First class bank

So easy to transfer money, did name change online unlike English banks where you have to go in to a branch. Excellent interest rates and the App is easy to use. Reviewed on: 12th April 2024

Used to be better

I started using Chase current account when they were offering 1% cash-back on all purchases, but then they just brought some limitations, threshold and rules on the 1% cash back which was not s feasible for me anymore. Reviewed on: 12th April 2024

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