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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent customer service

Excellent customer service when I had an issue that was resolved very quickly. App easy to navigate and use. Reviewed on: 12th April 2024

Chase Bank are fantastic.

Chase are a new to me in the last 12 months. They have been amazing and really easy to obtain information from. Their current service is outstanding. Well done Chase. Reviewed on: 12th April 2024

Best bank ever, easy and simple to use and helpful c...

Best bank ever, easy and simple to use and helpful customer services Reviewed on: 12th April 2024

Simple , efficient, honest banking

Simple , efficient, honest banking Reviewed on: 12th April 2024

Ive been with Chase for years & have always re...

I have been with Chase for many years & have always received the easiest best service for the duration The App is so easy to use & interest rated on savings & cash back on spending are second to none Reviewed on: 12th April 2024

Live the fact I can create multiple current accounts

Live the fact I can create multiple current accounts Reviewed on: 12th April 2024

Staff are always friendly and helpful.

Staff are always friendly and helpful. They are able to provide solutions to any of my banking queries and issues. The telephone and online services are also great and there are 24:7 Reviewed on: 12th April 2024

Fantastic bank with great customer service, rarely a...

Fantastic bank with great customer service, rarely any issues but always there to help when needed. Reviewed on: 12th April 2024

Good customer service and always quick response time.

Good customer service and always quick response time. Reviewed on: 12th April 2024

Good bank and rewards but too many issues to be depe...

Good bank and rewards but too many issues to be depended on as main account Reviewed on: 12th April 2024

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