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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

.Excellent service.

Had an issue with a fraudulent transaction that was dealt with quickly & professionally. The team kept me up to date from start to finish until the problem was resolved. Excellent customer service & communication. Reviewed on: 12th April 2024

Great app, but I'd like to be able to deposit a cheq...

Great app, but I'd like to be able to deposit a cheque using my phone and I would like a cheque book as well ! Reviewed on: 12th April 2024

Great bank account

Great cashback offer and easy to use app Reviewed on: 12th April 2024

Ideal for what I need.

Ideal for what I need. Very efficient service provided with confidence. App is very user friendly and well designed. Customer Contact is very easy and professional. Emails and newsletters are not annoying and are concise and relevant and easy to understand. Reviewed on: 12th April 2024

It was the best choose mine.

It was the best choose mine. Excellent bank! Reviewed on: 12th April 2024

The best bank i have ever had easy to set up good an...

The best bank i have ever had easy to set up good and online banking Reviewed on: 12th April 2024

Fantastic app

Right from the start when I applied to chase, everything has been so easy. The app is easy to use, fantastic to use abroad, I also have a savings account and it's so easy to put money into straight from the app. Love the cashback tool!!!!!! Reviewed on: 12th April 2024

The other banks are chasing!

Excellent service, great app and easy to use. Offering the round up and the 1% cash back puts them well ahead of other banks. Reviewed on: 12th April 2024

Easy to set up

So easy to set up an account and add savings accounts and to use the card abroad with great rates. Reviewed on: 12th April 2024

Customer Service is amazing, very helpful and polite.

Customer Service is amazing, very helpful and polite. It is easy to speak to someone and no queues. Reviewed on: 12th April 2024

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