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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great service

Had a couple of issues but the were straight on and sorted it for me. They have great customer service. Reviewed on: 12th April 2024

Fantastic rates and customer service

The savings and current account have the best interest rates and creating pots for saving are super easy. The customer service as well dealt with some issues that I had on creating the account that has been prompted resolved. Reviewed on: 12th April 2024

Chase bank make it simple

Chase bank make it very simple for people that have had not a lot of experience with online banking. The customer services is outstanding if you have a problem and would have no hesitation in recommending them to my friends and family. Reviewed on: 12th April 2024

We love the cash back, round up and savings.

We love the cash back, round up and savings. On line accounts so easy to use and informative. Reviewed on: 12th April 2024

More for your money!

Chase are amazing with getting you more for your money, their round-up option on current account in order to top up your savings, along with their friendly interest rates are fantastic! Reviewed on: 12th April 2024

Highly recommend bank

Opened a chase account and get cash back on every thing I spend , get instant notifications when card is used , very help full customer service . Interest rate is extremely competitive compared to other banks Reviewed on: 12th April 2024

Very Good online service.

Very Good online service. Nice rewards policy and good interest rates on savings. Like it Reviewed on: 12th April 2024

Smooth banking - how refreshing

I love how transactions are notified immediately. The App is easy to use and no problems at all have arisen which is totally refreshing from previous banking experiences Reviewed on: 12th April 2024

Very good customer service, always solve problems wh...

Very good customer service, always solve problems whenever I have issues and very easy to use platform Reviewed on: 12th April 2024

Hassle free

Simple to use, no hassle . Experienced only a positive time with chase Reviewed on: 12th April 2024

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