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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase Bank - Great Bank - Great App

Good bank shame the 1% cashback only pays for 1 year Reviewed on: 12th April 2024

The app is easy to use for everyday banking, transfe...

The app is easy to use for everyday banking, transfering money and buying goods. Reviewed on: 12th April 2024

Amazing customer service

There is always a knowledgeable person at the end of the phone 24h and you can call them from wherever you are in the world. Reviewed on: 12th April 2024

Good and fast.

Good and fast. Easy to use. Good rebate of spending. Reviewed on: 12th April 2024

Chase offer a solid product, using high tech self se...

Chase offer a solid product, using high tech self serve solutions which are reliable and intuitive. I’ve had my account for a year, and have benefitted from offers and cash back, an app which actually works and has very few glitches and systems where you can chat if needed. Reviewed on: 12th April 2024

Always friendly nothing is too.

Always friendly nothing is too. You trouble Reviewed on: 12th April 2024

Choose Chase for a great customer experience.

The Chase app is extremely easy to use and I have had no issues since I switched to Chase from my former bank. So glad I did! The customer service has been second to none and the interest rates are always competitive. Reviewed on: 12th April 2024

Love Chase

Easy to use. Love the 1% cash back and the round up bonuses. Customer service was excellent when I had to deal with a High Street giant who refused to pay a refund. Reviewed on: 12th April 2024

Excellent customer service

The few dealings that I have had with them by phone have been excellent Reviewed on: 12th April 2024

Ease of use and % percentage of each spend

Ease of use and % percentage of each spend Reviewed on: 12th April 2024

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