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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

reliable never had no problems good sevice

reliable never had no problems good sevice Reviewed on: 12th April 2024

Chase - excellent current account

The current account is easy to open use using their app. Good interest and bonuses Reviewed on: 12th April 2024

It is very easy to use for daily use and knowing whe...

It is very easy to use for daily use and knowing where the expense is going Reviewed on: 12th April 2024

Easy to contact, great info given.

Easy to contact, great info given. Reviewed on: 12th April 2024

Excellent customer service and account perks.

Chase Bank have a very efficient customer service department which is easy to contact in-app. There cashback on debit card spending is an excellent and generous perk and their app is slick and non glitchy. A fantastic bank all-round. Reviewed on: 12th April 2024

Fantastic service staff are friendly and you get a g...

Fantastic service staff are friendly and you get a good interest rate. I would recommend to my family and friends. I use chase card a lot when I go abroad as there is no fees. Reviewed on: 12th April 2024

Amazing bank, app is clean looks great.

Amazing bank, app is clean looks great. Support are helpful whenever I call they pick up quickly Reviewed on: 12th April 2024

Banking made easy.

Banking made easy, treated as a human being, not a moronic nuisance. Reviewed on: 12th April 2024

So easy and straightforward, only ever had one issue...

So easy and straightforward, only ever had one issue and it wasn’t there fault and they were bending over backwards to help Reviewed on: 12th April 2024

Good experience of using the services

Good experience of using the services Reviewed on: 12th April 2024

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