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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank, only slight gripe is that the app is slow

Great bank, only slight gripe is that the app can be slow to update at times. However, it's easy to use, I love being able to put money into different pots and the cashback. Reviewed on: 12th April 2024

User-friendly app

The app is easy to use. The customer service team is helpful. Reviewed on: 12th April 2024

Everything is perfect , I used my card aboard and l...

Everything is perfect , I used my card aboard and l never have any issues. Thank you Chase Bank Reviewed on: 12th April 2024

Trustworthy bank

Always there to help and support you. They provide valuable updates on your account and even work abroad with no extra fee, which means you can relax and enjoy your time away. Chase bank is trustworthy with my money and I am looking forward to opening a savings account with them. Reviewed on: 12th April 2024

Just switched to chase and I’m delighted with the ou...

Just switched to chase and I’m delighted with the outcome. Reviewed on: 12th April 2024

Great in every way.

Great in every way. All you want from a bank and more. Reviewed on: 12th April 2024

Very swift transition.

Very swift transition. App is mostly clear - customer service very prompt and clear, a very good savings rate 1% cash back also a nice touch Reviewed on: 12th April 2024

Hassle free

Easy. Hassle free and I enjoy using the app. Not having to go to the bank. Reviewed on: 12th April 2024

Great app, excellent customer service

Great app, excellent customer service Reviewed on: 12th April 2024

Blend of every good

Simple to use, more secured, lots of options and interest rates good too. Reviewed on: 12th April 2024

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