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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Brilliant

Any enquiries or issues I have had have been resolved and dealt with very quickly. Communication is great Reviewed on: 14th February 2026

Just easy to use.

Just easy to use. Good interest rate when you open the account. Reviewed on: 14th February 2026

Peace of mind on holiday

Freedom when abroad from the worry of extortion helps us enjoy our holidays. Reviewed on: 14th February 2026

Always there when I needed

Always there when I need finance. Unlike my own bank which froze my credit card that I had planned to use one credit card with no transaction charges overseas only to find at Heathrow airport they had frozen my card. The option was use my alternative card which had a overseas transaction charges or I could use my Chase card and top up as required with no interest or transaction charges Reviewed on: 14th February 2026

Reward Banking an excellent customer services

Reward Banking an excellent customer services Reviewed on: 14th February 2026

Everything was just so simple.

Everything was just so simple. From setting up the account to everyday banking. There are never any issues. The app is easy to navigate. The cashback scheme is great. And the statements are easy to understand. Reviewed on: 14th February 2026

Savings, cashback and free exchanges

A free bank account with easy to set up savings, no exchange tarrifs when abroad or buying online in different currencies - fabulous! Reviewed on: 14th February 2026

Great for using abroad

Very happy about being able to draw the money and pay for purchases abroad with 0% commission. Also like having a numberless debit card, very safe feature. Reviewed on: 14th February 2026

Excellent customer service

I had a problem when I was travelling in Thailand and the Chase customer service was excellent Reviewed on: 14th February 2026

Great perks but the time limit on the cash back is a...

Great perks but the time limit on the cash back is annoying. Reviewed on: 14th February 2026

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