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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use, account navigation is simple and quick.

Easy to use, account navigation is simple and quick. Reviewed on: 12th April 2024

Really positive and already recommended to others

Really positive and already recommended to others Reviewed on: 12th April 2024

I love the cash back experience!

I love the cash back experience! I also find the emails with money advice really interesting! Normally banks just communicate about statements etc this feels more personal. Reviewed on: 12th April 2024

I find the chase current account serves all my needs...

I find the chase current account serves all my needs and more with all the extras that come with I'm just sorry I didn't join chase a lot sooner Reviewed on: 12th April 2024

Useful to have

I do not use it that often, only when I am abroad. But I’m keeping an eye on the interest rate Reviewed on: 12th April 2024

I love my Chase Bank!

I love my Chase Bank! I get 1% cashback on almost everything. If I have a query the chat line is amazing - they sort it out straight away and don’t take long at all!! I can see at a glance all my outgoings and how much I spent one month to the next. Reviewed on: 12th April 2024

An incredibly easy to use, fast and reliable banking...

An incredibly easy to use, fast and reliable banking solution. Great rates of interest, products, and is lightning fast Reviewed on: 12th April 2024

Chase banks current account has been phenomenal.

Chase banks current account has been phenomenal. Everything from the app to their exceptional customer service. They've always been extremely helpful whether it's through the chat in the app or on the phone. Everything around the current account shows they care about you and your money. They have fantastic, thought through process which make your money secure, but also don't make life difficult incase you need to contact them. They provide you with peace and comfort while you use the account. Reviewed on: 12th April 2024

Good account for traveler

I applied chase for easier travelling, and it did help me a lot! Reviewed on: 12th April 2024

excellent bank & very helpful staff.

excellent bank & very helpful staff. They always make time to try & help you Reviewed on: 12th April 2024

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