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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Have had a great experience so far.

Have had a great experience so far. Even earning cashback. Reviewed on: 12th April 2024

Excellent

They provide a wonderful service and the customer service team are really helpful. The few issues I have encountered have been quickly resolved. Reviewed on: 12th April 2024

Easy banking, good cash back.

Easy banking, good cash back., no charges for card used in Europe. Reviewed on: 12th April 2024

Simple to set up.

Simple to set up. Simple to manage and great bonuses. Reviewed on: 12th April 2024

Very easy to use the app I've never even had to call...

Very easy to use the app I've never even had to call them in the 2 years I've been with them Reviewed on: 12th April 2024

I have an excellent experience whenever I deal with...

I have an excellent experience whenever I deal with Chase. Reviewed on: 12th April 2024

I’ve had the chase bank for just over a year now I u...

I’ve had the chase bank for just over a year now I use the account to pay for goods which gives me 1% cashback this is an excellent way to save extra money I also have round up set up which again goes towards savings Reviewed on: 12th April 2024

Key features i love about Chase

Key features i love about Chase: 1) Good interest rates on savings. 2) No zero conversion fee wgne using card internationally. 3) Cashback on purchaes. If these features are gone, then i wouldnt be using Chase. I had a issue once where I had to call customer service to get the money back. Reviewed on: 12th April 2024

Chase away your blues

Prompt answering of the telephone. Transactions are easily processed. Staff always polite, courteous and helpful, and English speaking. Any problems or queries I have had have been sorted out very quickly. Reviewed on: 12th April 2024

Great customer service.

Great customer service. Easy to use app. Reviewed on: 12th April 2024

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