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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Chase bank is exemplary

I could not be happier with my Chase current account. There has not been one hiccup or mistake since I joined the bank almost 4 years ago. The customer service and support from the helpdesk is outstanding. Any contact I have made, both from abroad and at home, has been responded to straight away with helpful and accurate information that resolved the query. The online banking app is so quick and easy to use, far easier than others I have experienced. You are not bombarded with emails from Chase, when you do receive one it contains important and helpful information. Cannot say enough good things about Chase! Reviewed on: 14th February 2026

Best Bank

Chase Bank is so easy to navigate and the keep you up to date of any changes they make. Reviewed on: 14th February 2026

Spot on.

Spot on. Brilliant App. Excellent customer service. Have never had any problems and Chase have become my main bank after being with another competitor for 40 years. Reviewed on: 14th February 2026

I'm kept up to date with every purchase I make.

I'm kept up to date with every purchase I make. The rewards are great and I love the round up option. It's a great way to save a little each day Reviewed on: 14th February 2026

Reassuring banking

Reassuring knowing no details shown on cards. Great not having to pay to use the card abroad. Easy to use App. Real time account updates. Reviewed on: 14th February 2026

Great customer experience and easy to use facilities

Great customer experience and easy to use facilities Reviewed on: 14th February 2026

First class swift service

The team are always friendly and efficient as they swiftly guide you through any issues you encounter. Reviewed on: 14th February 2026

Great current account with perks!

I have held a Chase current account for some years now and have found it straightforward, easy to use, with great customer service. The cashback feature is a good perk and I also use the round up facility to bring back a little extra saving facility at a great rate. Reviewed on: 14th February 2026

Very good app quick and efficient

Very good app quick and efficient Reviewed on: 14th February 2026

Ease of use on mobile banking, moving money between...

Ease of use on mobile banking, moving money between accounts made simple. Hassle free banking Reviewed on: 14th February 2026

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