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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best Bank

Chase Bank is so easy to navigate and the keep you up to date of any changes they make. Reviewed on: 14th February 2026

Spot on.

Spot on. Brilliant App. Excellent customer service. Have never had any problems and Chase have become my main bank after being with another competitor for 40 years. Reviewed on: 14th February 2026

I'm kept up to date with every purchase I make.

I'm kept up to date with every purchase I make. The rewards are great and I love the round up option. It's a great way to save a little each day Reviewed on: 14th February 2026

Reassuring banking

Reassuring knowing no details shown on cards. Great not having to pay to use the card abroad. Easy to use App. Real time account updates. Reviewed on: 14th February 2026

Great customer experience and easy to use facilities

Great customer experience and easy to use facilities Reviewed on: 14th February 2026

First class swift service

The team are always friendly and efficient as they swiftly guide you through any issues you encounter. Reviewed on: 14th February 2026

Great current account with perks!

I have held a Chase current account for some years now and have found it straightforward, easy to use, with great customer service. The cashback feature is a good perk and I also use the round up facility to bring back a little extra saving facility at a great rate. Reviewed on: 14th February 2026

Very good app quick and efficient

Very good app quick and efficient Reviewed on: 14th February 2026

Ease of use on mobile banking, moving money between...

Ease of use on mobile banking, moving money between accounts made simple. Hassle free banking Reviewed on: 14th February 2026

Excellent customer service, very easy to use app and...

Excellent customer service, very easy to use app and great interest and incentives. Reviewed on: 14th February 2026

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